Welcome to Furry Faces!

At **Furry Faces**, we are dedicated to providing you with the best shopping experience. Please read our store policies below to understand how we operate and how we handle your orders.

Order Processing

We aim to process all orders within **1 to 3 business days** (excluding weekends and holidays). You will receive an order confirmation email once your purchase is complete. A shipping notification will follow once your order is shipped.

Shipping Policy

We offer free domestic shipping for all orders within the USA. Estimated delivery time is typically within **7 business days** from the date of shipment. For international orders, shipping rates and times may vary depending on the destination. Customs fees and import taxes may apply.

Returns and Exchanges

We want you to love your purchase! If for any reason you're not completely satisfied, we accept returns or exchanges within **30 days** of receiving your item. The item must be unused, in its original condition, and in its original packaging. Please contact us at **info@cozyfds.com** to initiate a return or exchange.

Refunds

Refunds will be processed once the returned item is received and inspected. Refunds are issued to the original payment method. Please allow up to **10 business days** for the refund to appear in your account, depending on your bank or payment provider.

Privacy and Security

We value your privacy. All personal and payment information is securely processed and stored with encryption. We do not share your information with third parties without your consent, except as necessary to process your order.

Customer Support

If you have any questions or concerns about our store policies, please do not hesitate to reach out to our customer support team:

Email: info@cozyfds.com

Address: 1855 Lakewood Ranch Blvd, Bradenton, FL 34211

Phone: +1 912-877-0186

Changes to Store Policies

We may update our store policies from time to time to reflect changes in our operations or legal requirements. Please visit this page periodically to stay informed about our policies.